Every buyer checks Trustpilot before they trust a brand. Type in any company domain and get the rating breakdown, the recent trend, and an AI report of what customers praise, what they complain about, and which bad reviews sit unanswered.
Rating breakdown · recent trend · AI theme report
Built from up to 100 of the newest public Trustpilot reviews at scan time. The profile shows the all-time TrustScore, this scan shows what customers say right now.
A brand can hold a 4.2 TrustScore while its last thirty reviews scream about late shipping and dead support inboxes. The score averages years of history. Buyers read the newest page first. Those are two different realities, and the second one is the one costing you orders today.
Reading 100 reviews by hand to find the pattern takes an afternoon, so nobody does it. Complaints keep piling up around the same three issues, competitors screenshot the worst ones, and the checkout quietly leaks.
This scanner does the reading for you. It pulls the newest reviews, splits the rating distribution, compares the last 20 against the longer average, and hands you the praise themes, the complaint themes, and every negative review the company never answered.
Just the domain, like brand.com. Works for your own store or any competitor with a Trustpilot profile.
Up to 100 of the newest public reviews come straight off the Trustpilot profile, ratings, text, dates, and company replies included.
Rating distribution, recent trend, praise themes, complaint themes, unanswered negatives, and the 3 fixes to make first.
Each scan pulls up to 100 of the newest reviews live from the company's Trustpilot profile at the moment you run it. Popular scans are cached for up to 7 days, so repeating the same domain may show the same snapshot until the cache refreshes.
Every run pulls live review data and pays for an AI analysis, and that costs us real money. The daily cap is what keeps the tool free for everyone. It resets at midnight UTC.
From publicly visible Trustpilot reviews, the same ones anyone can read on the company's profile page. This is an independent free tool and is not affiliated with, endorsed by, or sponsored by Trustpilot.
A verdict on the overall reputation, praise themes, complaint themes, the count of negative reviews with no company reply, and the 3 highest-leverage fixes in priority order. Every claim is grounded in the sampled reviews, nothing is invented.
Agencies and freelancers use this scan as the opener: run it on a prospect, hand them the report, and the conversation starts itself. When that client also sells on Shopify or Amazon, there's a bigger lever waiting, and we built a partner track so you can sell the fix while our team does the heavy lifting. Have a look and raise your hand if it fits.
See The Partner Track → Takes 2 minutes to read. No forms until you want in.