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Free AI Tool · Rebuttal in 60 Seconds

A Buyer Filed a Claim on an Order You Fulfilled Right. The Clock Says Three Days.

Send the wrong evidence and you lose a claim you should win, plus a hit to your defect rate. Paste the dispute and get the claim type named, the evidence packet built, and a factual rebuttal ready to submit before the window closes.

Chargeback Defense Writer

Claim type · evidence packet · rebuttal narrative · pattern check

3 free runs per day. Your dispute is processed once and never shared.
Building your rebuttal

Why the right seller still loses the claim

A chargeback and an A-to-z claim are two different processes with two different deadlines, and both reward the seller who responds with the right evidence. The trap is sending the wrong kind. Carrier tracking on a not-as-described claim proves nothing. Listing screenshots on an item-not-received claim prove nothing. The case is lost even when the seller did everything right.

This tool names the claim type first, because that decides the burden of proof, then builds the evidence packet that matches it and writes a factual, dated rebuttal in the voice Amazon's reviewers read for. It also flags the deadline and reminds you that an A-to-z lost without a response dents your Order Defect Rate even after a refund.

How it works

1. Paste the dispute

Claim text, order ID, fulfillment method, tracking, and any buyer messaging.

2. Type and evidence

The claim type named, then the exhibits that match its burden of proof.

3. Rebuttal before the deadline

A factual, dated narrative that points to the exhibits, ready to submit.

The claim type decision tree

Claim type
The burden of proof
Item not received (INR)
Carrier delivery scan with timestamp, GPS, signature if signed, address validation
Not as described (SNAD)
Title, bullets, main image, and dimensions as listed at time of sale, plus a return offered
Fraud / unauthorized
Order pattern, IP or device data, the message thread, payment-method mismatch
The deadline
A-to-z runs about 3 calendar days; a card chargeback runs on the issuer timeline

Who gets the most out of this

Sellers with an open A-to-z claim and the response window counting down
Anyone who has been auto-refunding claims they could have won
FBM sellers who need to prove delivery on an item-not-received claim
Brands seeing a pattern of claims on one SKU or one carrier lane

Questions sellers ask us

Your pasted dispute and order data are sent to our server, processed once by the AI to build the defense, and not shared with anyone. We keep your email and a short usage summary so we can send you the results. Your text is not resold, published, or used to train anything.

No. This is general guidance, not legal advice, and no tool can promise Amazon or a card issuer rules your way. The writer matches your evidence to the burden of proof and drafts a factual rebuttal. Amazon and the issuer decide every claim.

Paste the claim text Amazon sent, the order ID, the fulfillment method, the tracking number, any buyer messaging, and the listing details at time of sale. The more of the order record, the sharper the evidence packet.

Not on a defensible claim. Auto-refunding pays the loss plus a fee, and an A-to-z lost without a response still counts against your Order Defect Rate even after the refund. Defending a claim you should win protects the dollars and the metric.

Win the claims you should win. Then fix the leak that shows up on every order.

Defending a claim recovers one order. The recurring leak is your product page: paid clicks that land, scroll, and leave. Our free Profit Audit shows what that leak costs per thousand visitors, in dollars, with the exact fixes to close it.

Run My Free Profit Audit → Takes about 2 minutes. You get the exact fixes, not a sales pitch.

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